Financial Policy:
Due to increasing changes with insurance benefits, and in effort to maintain communication as our
practice grows, we wish to inform you of our financial policy.
- Please let the front staff know of any changes in your dental
insurance.
- Fees for service are due at the time of your visit.
- If you have dental insurance, your deductible and co-payment
are due at the time of your visit. We will file your insurance claim for you.
- We accept cash, check, VISA, MasterCard, CareCredit
Please note it is the responsibility of our patients to check with the family’s insurance
carrier for benefit coverage and to understand their dental insurance policy. If, for any reason, the estimated amount is not paid by your insurance company, it becomes your obligation.
Cancellation/Failure Policy:
the children’s dental center values your time and will do our best to accommodate you
and your family’s work/home/school schedules. We use many different methods of appointment confirmation
from postcards, phone calls, emails, and text messaging to remind you of your appointment(s) with us. If
you cancel an appointment, we ask for a 48-hour notice. If you are unable to give us a two-day notice,
we ask that you call as soon as possible to cancel/reschedule your appointment.
Please note: we are unable to cancel or reschedule
appointments via email or text.An answering machine is available to take your
cancellation after hours.
Failure Policy:
the children’s dental center reserves the right to charge for any failed or missed
appointments when patients do not show for their scheduled appointment with no attempt to call our
office to cancel or reschedule prior to set appointment.
If multiple appointments are missed in a twelve-month period or a pattern of consistent rescheduling
occurs, we may ask the patient to seek dental care elsewhere.
I have read and understand the above policies. I agree to be responsible for the balance due on my
family’s account. I also understand The Children’s Dental Center reserves the right to charge for
missed/failed appointments.